Clark & Reid Wins Mass Quality Award

(Moving News) April 14, 1999, Billerica, MA -- Clark & Reid was named the recipient of the Massachusetts Quality Award by the Massachusetts Council for Quality during a ceremony held at the Museum of Science in Boston on April 13th. Clark & Reid is the first company to receive the award in three years.

"I am extremely excited and proud that Clark & Reid was selected as a recipient of this award. What is particularly pleasing to me is that we are being recognized as a top-notch company across all industries and not just as a top moving company. This recognition validates our efforts to be the best," says Don Martin, President of Clark & Reid.

Consistently ranked as one of the top moving companies in the nation, Clark & Reid offers highly personalized and comprehensive moving services to corporate executives throughout the United States and worldwide. Headquartered in Billerica, MA., Clark & Reid is the 25th largest moving company in the country, and the largest in New England.

The criteria for the state award are identical in scope and breadth to the Malcolm Baldrige National Quality Award criteria. Quality core values and concepts embodied in the criteria include leadership, strategic planning, customer and market focus, information and analysis, human resource focus, process management, and results. "We formalized our quality effort in 1992 and have based our ongoing program of continuous improvement on these quality criteria," says Don.